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GMO Rejects $50 Million Cyberattack Demand, Promises Customer Compensation

Trading screen showing a $50 million alert and crossed-out cryptocurrency symbol beside a blue customer shield, with Tokyo’s skyline behind.

Japanese technology group GMO Internet has refused a $50 million cryptocurrency extortion demand following an attack on its foreign-exchange trading service, Reuters reported on 26 October 2026.

The company says it will compensate customers for losses caused by unauthorised access and provide a 5,000-yen goodwill payment to each customer. Attackers threatened to disclose company and customer information. GMO is working with authorities; no connection to the recently disclosed PHP vulnerabilities has been established.

The lesson for businesses: restoring systems is only part of recovery. Restoring customer trust carries its own bill.

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