How many customers can a CSM work with?
If you feel you are given way too many customer to look after, you are probably right. In this article we explore the ideal number to give good customer service and live a happy and healthy life
If you feel you are given way too many customer to look after, you are probably right. In this article we explore the ideal number to give good customer service and live a happy and healthy life
It was great to spend 30 minutes discussing with Rick Adams from Practical CSM about the role of the Customer Success Manager in the Security Industry!