Category: Business

Teamwork 0

How many customers can a CSM work with?

If you feel you are given way too many customer to look after, you are probably right. In this article we explore the ideal number to give good customer service and live a happy and healthy life


Getting ready for the next job interview

An idea you can reuse for your next interview. If you are going on site of course. You can always build something similar for your email signature for remote interviews too. That’s all. What else? Ah, yes. Break a leg!


Thank you for not having done it

Don’t forget to celebrate things that didn’t happen. Those are as important as things that happened


Customer Success in the Security Industry

It was great to spend 30 minutes discussing with Rick Adams from Practical CSM about the role of the Customer Success Manager in the Security Industry!