a Customer Success Manager's Notes to Self
An idea you can reuse for your next interview. If you are going on site of course. You can always build something similar for your email signature for remote interviews too. That’s all. What else? Ah, yes. Break a leg!
Don’t forget to celebrate things that didn’t happen. Those are as important as things that happened
It was great to spend 30 minutes discussing with Rick Adams from Practical CSM about the role of the Customer Success Manager in the Security Industry!
I keep track of important deadlines and expiration dates with a project management tool. A calendar also will do. However you do it, make sure you do it
