How many customers can a CSM work with?
If you feel you are given way too many customer to look after, you are probably right. In this article we explore the ideal number to give good customer service and live a happy and healthy life
Category: Business
Getting ready for the next job interview
An idea you can reuse for your next interview. If you are going on site of course. You can always build something similar for your email signature for remote interviews too. That’s all. What else? Ah, yes. Break a leg!
Thank you for not having done it
Don’t forget to celebrate things that didn’t happen. Those are as important as things that happened
Customer Success in the Security Industry
It was great to spend 30 minutes discussing with Rick Adams from Practical CSM about the role of the Customer Success Manager in the Security Industry!
How many dates and activities are keeping your mind busy?
I keep track of important deadlines and expiration dates with a project management tool. A calendar also will do. However you do it, make sure you do it
