Author: fabio

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This software is not supported on your system

How to force-install something you are not allowed to install on your Mac in the first place? Nobody likes being told what they can and cannot do. And a customer success manager and his Mac Mini are no exception

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AnyDesk connection drops with status “anynet_unknown”

Problem: connection from an Anydesk PC client to a macOS AnyDesk instance drops after a few seconds/minutes with the the following error message: “anynet_unknown”. Read about a possible solution to it

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Thank you for not having done it

Don’t forget to celebrate things that didn’t happen. Those are as important as things that happened

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Customer Success in the Security Industry

It was great to spend 30 minutes discussing with Rick Adams from Practical CSM about the role of the Customer Success Manager in the Security Industry!